Welcome to RestLabs, the website and online Service of RestLabs (“RestLabs,” “we,” or “us”). RestLabs is a company established in Singapore, registered in the Accounting and Corporate Regulatory Authority, Singapore (UEN 201930960N). This page explains the terms by which you may use our online and/or mobile services, our website “restlabs.co”, and software provided on or in connection with the service (collectively the “Service”).
This page informs you of our terms and conditions regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
This Agreement, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by RestLabs without restriction. Any attempted transfer or assignment in violation hereof shall be null and void.
PLEASE READ THIS AGREEMENT CAREFULLY TO ENSURE THAT YOU UNDERSTAND EACH PROVISION. THIS AGREEMENT CONTAINS A MANDATORY INDIVIDUAL ARBITRATION AND CLASS ACTION/JURY TRIAL WAIVER PROVISION THAT REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS.
“restlabs.co” is a public portal dedicated to showcasing the Services that are developed for consumers and hoteliers in the hospitality industry. The RestLabs mobile application is an application that allows for the reservations of hotel rooms for the day across the globe. RestLabs provides a platform for its users to reserve hotel rooms by the minute. Users come to look for availability and/or advice in this field to make a hotel reservation. “restlabs.co” is a quality tool for internet users to receive relevant information or reliable and credible advice on hotels, as well as for the easiness of making hotel reservations. All hotels listed on “restlabs.co” are known for their seriousness, ethics and professionalism in the hotel industry. “restlabs.co” is strictly reserved to an adult that meets the minimum age requirement and informed public. “restlabs.co” complies with all current Singapore laws and regulations.
2. ACKNOWLEDGEMENT OF SERVICE
Subject to the terms and conditions of this Agreement, you are hereby granted a non-exclusive, limited, non-transferable, freely revocable license to use the Service for your personal, noncommercial use only and as permitted by the features of the Service. RestLabs reserves all rights not expressly granted herein in the Service and the Terms of Service as defined below. RestLabs may terminate this license at any time for any reason or no reason.
3. RESTLABS ACCOUNTS
Your RestLabs account gives you access to the services and functionality that we may establish and maintain from time to time and in our sole discretion. We may maintain different types of accounts for different types of Users. If you open a RestLabs account on behalf of a company, organization, or other entity, then (a) “you” includes you and that entity, and (b) you represent and warrant that you are an authorized representative of the entity with the authority to bind the entity to this Agreement, and that you agree to this Agreement on the entity’s behalf. By connecting to RestLabs with a third-party service, you give us permission to access and use your information from that service as permitted by that service, and to store your log-in credentials for that service.
You may never use another User’s account without permission. When creating your account, you must provide accurate and complete information, and you must keep this information up to date. Please provide your full legal name when creating your account or we may not be able to provide you the Services. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure. We encourage you to use “strong” passwords (passwords that use a combination of upper- and lower-case letters, numbers and symbols) with your account.
You must notify RestLabs immediately of any breach of security or unauthorized use of your account. RestLabs will not be liable for any losses caused by any unauthorized use of your account. You may control your User profile and how you interact with the Service by changing the settings in your settings page.
By providing RestLabs your email address you consent to our using the email address to send you Service-related notices, including any notices required by law, in lieu of communication by postal mail. We may also use your email address to send you other messages, such as changes to features of the Service and special offers. If you do not want to receive such email messages, you may opt as set forth in such email messages. Opting out may prevent you from receiving email messages regarding updates, improvements, or offers.
4. OUR RESPONSIBILITY
RestLabs is a Service provider for hotel rooms in accordance with Singapore law. RestLabs and its Services are not designed to verify or control the identities or activities of those using the Service. Practices carried out in the rooms rented by hotels through RestLabs are at the discretion of the customer(s) and may not be attributable to RestLabs in any way or form. Unfortunate accidents or other events contrary to current Singapore laws and regulations taking place in the room do not therefore legally involve RestLabs. The sole responsibility of RestLabs is to only to be engaged as part of the Service provided governed by the General Terms and Conditions as mentioned above. RestLabs strongly condemns all illegal activities such as prostitution, pedophilia, drug trafficking or other unethical practices contrary to the Singapore legislation. RestLabs agrees to fully cooperate with relevant authorities if suspicions of fraud, trafficking or other illegal activities are detected.
5. SERVICE RULES
You agree not to engage in any of the following prohibited activities :
(i)copying, distributing, or disclosing any part of the Service in any medium, including without limitation by any automated or non-automated “scraping”;
(ii) using any automated system, including without limitation “robots,” “spiders,” “offline readers,” etc., to access the Service in a manner that sends more request messages to the RestLabs servers than a human can reasonably produce in the same period of time by using a conventional on-line web browser (except that RestLabs grants the operators of public search engines revocable permission to use spiders to copy publicly available materials from our websites for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials);
(iii) transmitting spam, chain letters, or other unsolicited email;
(iv) attempting to interfere with, compromise the system integrity or security or decipher any transmissions to or from the servers running the Service;
(v) taking any action that imposes, or may impose at our sole discretion an unreasonable or disproportionately large load on our infrastructure;
(vi) uploading invalid data, viruses, worms, or other software agents through the Service;
(vii) collecting or harvesting any personally identifiable information, including account names, from the Service;
(viii) using the Service for any commercial solicitation purposes;
(ix) impersonating another person or otherwise misrepresenting your affiliation with a person or entity, conducting fraud, hiding or attempting to hide your identity;
(x) interfering with the proper working of the Service;
(xi) accessing any content on the Service through any technology or means other than those provided or authorized by the Service; or
(xii) bypassing the measures we may use to prevent or restrict access to the Service, including without limitation features that prevent or restrict use or copying of any content or enforce limitations on use of the Service or the content therein.
We may, without prior notice, change the Service; stop providing the Service or features of the Service, to you or to Users generally; or create usage limits for the Service. We may permanently or temporarily terminate or suspend your access to the Service without notice and liability for any reason, including if in our sole determination you violate any provision of this Agreement, or for no reason. Upon termination for any reason or no reason, you continue to be bound by this Agreement.
6. PAID SERVICES
6.1 BILLING POLICIES.
Certain aspects of the Service may be provided for a fee or other charge. If you elect to use paid aspects of the Service, you agree to the pricing and payment terms, as we may update them from time to time. RestLabs may add new services for additional fees and charges, add or amend fees and charges for existing services, at any time in its sole discretion. Any change to our pricing or payment terms shall become effective in the billing cycle following notice of such change to you as provided in this Agreement.
You understand that your use of the Service may result in charges or fees (“Fees”) for the services or goods you receive from us or the Hotel. After you have received the services or goods, RestLabs may facilitate the processing any Fees through its third-party payment processor. Fees will be inclusive of applicable taxes where required and Fees paid by you are final and non-refundable, unless otherwise determined by RestLabs.
Fees shall be due immediately upon conclusion of the services provided by the Hotel and RestLabs may use a third-party payment processor to complete the transaction. We reserve the right to change the Fees and will use commercially reasonable efforts to inform you of any Fees, but you remain fully responsible for any Fees incurred on your RestLabs account regardless.
You agree to pay any Fees incurred on your RestLabs account, including those due to cancellation or change, and authorize RestLabs’ third-party payment processor to charge via the credit card or third-party payment processing account on file in your RestLabs account.
RestLabs may offer certain promotions, discounts to you or other Users or all Users that result in changes in Fees. You acknowledge that such promotions shall only affect the Fees applicable to you if such promotion is applicable to you.
By using the Rest Application, you will automatically be a member of the loyalty programme named “RestPoints Loyalty Programme” operated by the Company and/or its Affiliates.
RestPoints will be given to the user’s account for spendings on the Rest app. Rest reserves the right to change the points multiplier without prior notice.
6.6 PAYMENT INFORMATION AND TAXES.
All information that you provide in connection with a purchase or transaction or other monetary transaction interaction with the Service must be accurate, complete, and current. You agree to pay all charges incurred by users of your credit card or debit card via the in-app e-wallet “RestWallet” used in connection with a purchase or transaction or other monetary transaction interaction with the Service at the prices in effect when such charges are incurred. You will pay any applicable taxes, if any, relating to any such purchases, transactions or other monetary transaction interactions. Money transferred to a user’s “RestWallet” by the user’s debit card” or other payment methods is strictly non-refundable.
Unless otherwise agreed by the parties in writing, RestLabs shall remit payments due to you hereunder no later than thirty (30) days after the end of each calendar month in which the applicable fees are received. Payment shall be in the form you select when you register for the Service, or as subsequently updated as permitted by the Service. RestLabs reserves the right to withhold payment or charge back to your account any amounts otherwise due to us under this Agreement, or amounts due to any breach of this Agreement by you, pending RestLabs’ reasonable investigation of such breach.
RestLabs also reserves the right to withhold payment or charge back to your account any amounts subject to dispute, such as in the case of credit card charge backs, pending successful resolution of the dispute. To ensure proper payment, you are solely responsible for providing and maintaining accurate contact and payment information associated with your account, which includes without limitation applicable tax information. If we believe that we are obligated to obtain tax information and you do not provide this information to us after we have requested it, we may withhold your payments until you provide this information or otherwise satisfy us that you are not a person or entity from whom we are required to obtain tax information.
Any third-party fees related to returned or cancelled payments due to a contact or payment information error or omission may be deducted from the newly issued payment. You agree to pay all applicable taxes or charges imposed by any government entity in connection with your participation in the Service. If you dispute any payment made hereunder, you must notify RestLabs in writing within thirty (30) days of such payment or from when you purport such payment would have been due, whichever is earlier. Failure to so notify RestLabs shall result in the waiver by you of any claim relating to such disputed payment. Payment shall be calculated solely based on records maintained by RestLabs. No other measurements or statistics of any kind shall be accepted by RestLabs or have any effect under this Agreement and you shall have no audit rights hereunder. We may withhold any taxes or other amounts from payments due to you as required by law.
7. REST MOBILE APPLICATION
We may make available software to access the Service via a mobile device (“Mobile Application”). To use any Mobile Application you must have a mobile device that is compatible with the Mobile Application. RestLabs does not warrant that the “Rest” Mobile Application will be compatible with your mobile device. You may use mobile data in connection with the Mobile Application and may incur additional charges from your wireless provider for these services. You agree that you are solely responsible for any such charges.
RestLabs hereby grants you a non-exclusive, non-transferable, revocable license to use a compiled code copy of the Mobile Application for one user account on one mobile device owned or leased solely by you, for your personal use. You may not:
(i) modify, disassemble, decompile or reverse engineer the Mobile Application, except to the extent that such restriction is expressly prohibited by law;
(ii) rent, lease, loan, resell, sublicense, distribute or otherwise transfer the Mobile Application to any third party or use the Mobile Application to provide time sharing or similar services for any third party;
(iii) make any copies of the Mobile Application;
(iv) remove, circumvent, disable, damage or otherwise interfere with security-related features of the Mobile Application, features that prevent or restrict use or copying of any content accessible through the Mobile Application, or features that enforce limitations on use of the Mobile Application; or
(v) delete the copyright and other proprietary rights notices on the Mobile Application.
You acknowledge that RestLabs may from time to time issue upgraded versions of the Mobile Application, and may automatically electronically upgrade the version of the Mobile Application that you are using on your mobile device. You consent to such automatic upgrading on your mobile device, and agree that the terms and conditions of this Agreement will apply to all such upgrades. Any third-party code that may be incorporated in the Mobile Application is covered by the applicable open source or third-party license end-user license agreement (EULA), if any, authorizing use of such code.
The foregoing license grant is not a sale of the Mobile Application or any copy thereof, and RestLabs or its third-party partners or suppliers retain all right, title, and interest in the Mobile Application (and any copy thereof). Any attempt by you to transfer any of the rights, duties or obligations hereunder, except as expressly provided for in this Agreement, is void. RestLabs reserves all rights not expressly granted under this Agreement
The Mobile Application originates in Singapore and is subject to Singapore export laws and regulations. The Mobile Application may not be exported or re-exported to certain countries or those persons or entities prohibited from receiving exports from Singapore. In addition, the Mobile Application may be subject to the import and export laws of other countries. You agree to comply with all Singapore and foreign laws related to use of the Mobile Application and the Service.
Mobile Application from Apple App Store. The following applies to any Mobile Application you acquire from the Apple App Store (“Apple-Sourced Software”): You acknowledge and agree that this Agreement is solely between you and RestLabs, not Apple, Inc. (“Apple”) and that Apple has no responsibility for the Apple-Sourced Software or content thereof. Your use of the Apple-Sourced Software must comply with the App Store Terms of Service. You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Apple-Sourced Software. In the event of any failure of the Apple-Sourced Software to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the Apple-Sourced Software to you; to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Apple-Sourced Software, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be solely governed by this Agreement and any law applicable to RestLabs as provider of the software. You acknowledge that Apple is not responsible for addressing any claims of you or any third party relating to the Apple-Sourced Software or your possession and/or use of the Apple-Sourced Software, including, but not limited to:
(i) product liability claims;
(ii) any claim that the Apple-Sourced Software fails to conform to any applicable legal or regulatory requirement; and
(iii) claims arising under consumer protection or similar legislation; and all such claims are governed solely by this Agreement and any law applicable to RestLabs as provider of the software.
You acknowledge that, in the event of any third-party claim that the Apple-Sourced Software or your possession and use of that Apple-Sourced Software infringes that third party’s intellectual property rights, RestLabs, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim to the extent required by this Agreement. You and RestLabs acknowledge and agree that Apple, and Apple’s subsidiaries, are third-party beneficiaries of this Agreement as relates to your license of the Apple-Sourced Software, and that, upon your acceptance of the terms and conditions of this Agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce this Agreement as relates to your license of the Apple-Sourced Software against you as a third-party beneficiary thereof.
Mobile Application from Google Play Store. The following applies to any Mobile Application you acquire from the Google Play Store (“Google-Sourced Software”). You acknowledge that the Agreement is between you and RestLabs only, and not with Google, Inc. (“Google”). Your use of Google-Sourced Software must comply with Google’s then-current Google Play Store Terms of Service. Google is only a provider of the Google Play Store where you obtained the Google-Sourced Software. RestLabs, and not Google, is solely responsible for its Google-Sourced Software. Google has no obligation or liability to you with respect to Google-Sourced Software or the Agreement. You acknowledge and agree that Google is a third-party beneficiary to the Agreement as it relates to RestLabs’ Google-Sourced Software.
8. DATA CONFIDENTIALITY AND THE RESPECT OF PRIVACY
RestLabs cares about the integrity and security of your personal information. However, we cannot guarantee that unauthorized third parties will never be able to defeat our security measures or use your personal information for improper purposes. You acknowledge that you provide your personal information at your own risk.
10. NO WARRANTY
The service is provided on an “as is” and “as available” basis. Use of the service is at your own risk. To the maximum extent permitted by applicable law, the service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. No advice or information, whether oral or written, obtained by you from RestLabs or through the service will create any warranty not expressly stated herein. Without limiting the foregoing, RestLabs, its subsidiaries, its affiliates, and its licensors do not warrant that the content is accurate, reliable or correct; that the service will meet your requirements; that the service will be available at any particular time or location, uninterrupted or secure; that any defects or errors will be corrected; or that the service is free of viruses or other harmful components. Any content downloaded or otherwise obtained through the use of the service is downloaded at your own risk and you will be solely responsible for any damage to your computer system or mobile device or loss of data that results from such download or your use of the service.
RestLabs does not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the RestLabs service or any hyperlinked website or service, and RestLabs will not be a party to or in any way monitor any transaction between you and third-party providers of products or services.
Federal law, some states, provinces and other jurisdictions do not allow the exclusion and limitations of certain implied warranties, so the above exclusions may not apply to you. This Agreement gives you specific legal rights, and you may also have other rights which vary from state to state. The disclaimers and exclusions under this Agreement will not apply to the extent prohibited by applicable law.
11. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, in no event shall RestLabs, its affiliates, agents, directors, employees, suppliers or licensors be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, this service. Under no circumstances will RestLabs be responsible for any damage, loss or injury resulting from hacking, tampering or other unauthorized access or use of the service or your account or the information contained therein. To the maximum extent permitted by applicable law, RestLabs assumes no liability or responsibility for any
(i) errors, mistakes, or inaccuracies of content
(ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service;
(iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein;
(iv) any interruption or cessation of transmission to or from the service;
(v) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our service by any third party;
(vi) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the service; and/or
(vii) user content or the defamatory, offensive, or illegal conduct of any third party. In no event shall RestLabs, its affiliates, agents, directors, employees, suppliers, or licensors be liable to you for any claims, proceedings, liabilities, obligations, damages, losses or costs in an amount exceeding the amount you paid to RestLabs hereunder or $100.00, whichever is greater.
This limitation of liability section applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if RestLabs has been advised of the possibility of such damage. The foregoing limitation of liability shall apply fully as permitted by law in the applicable jurisdiction.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This Agreement gives you specific legal rights, and you may also have other rights which vary from state to state. The disclaimers, exclusions, and limitations of liability under this Agreement will not apply to the extent prohibited by applicable law.
The Service is controlled and operated from facilities in Singapore. As of the latest revision date, RestLabs makes no representations that the Service is appropriate or available for use in other locations. Those who access or use the Service from other jurisdictions do so at their own volition and are entirely responsible for compliance with all applicable Singapore and local laws and regulations, including but not limited to export and import regulations. You may not use the Service if you are a resident of a country prohibited by Singapore, or are a foreign person or entity blocked or denied by Singapore government. Unless otherwise explicitly stated, all materials found on the Service are solely directed to individuals, companies, or other entities located in Singapore only.
12. NOTIFICATION PROCEDURES AND CHANGES TO THE AGREEMENT.
RestLabs may provide notifications, whether such notifications are required by law or are for marketing or other business-related purposes, to you via email notice, written or hard copy notice, or through posting of such notice on our website, as determined by RestLabs in our sole discretion. RestLabs reserves the right to determine the form and means of providing notifications to our Users, provided that you may opt out of certain means of notification as described in this Agreement. RestLabs is not responsible for any automatic filtering you or your network provider may apply to email notifications we send to the email address you provide us. RestLabs may, in its sole discretion, modify or update this Agreement from time to time, and so you should review this page periodically. When we change the Agreement in a material manner, we will update the ‘last modified’ date at the bottom of this page. Your continued use of the Service after any such change constitutes your acceptance of the new Terms of Service. If you do not agree to any of these terms or any future Terms of Service, do not use or access (or continue to access) the Service.
RestLabs can be contacted at firstname.lastname@example.org regarding enquiries about the Terms of Service.
14. UPDATES TO THIS TERMS OF SERVICE
We reserve the right to modify this Terms of Service from time to time. If we make any changes to this Terms of Services, we will change the last revision date below under subheading 12 and will post the updated Terms of Service on this page. If you object to any changes, you may close your account. Continuing to use our Services after we publish changes to this Terms of Service means that you are consenting to the changes.
15. CONTACTING US
If you have questions about this Policy, please contact us at email@example.com.
16. CHANGES AND LAST REVISION DATE
We may update our Terms of Service from time to time. We will notify you of any changes by posting the new Terms of Service on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Terms of Service. You are advised to review this Terms of Service periodically for any changes. Changes to this Terms of Service are effective when they are posted on this page. This Terms of Service was last revised on March 17th 2019, and effective as of March 17th 2019.